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FAQs

Help your business grow with Wellyx , an intuitive, simple and feature-richmanagement software for your business.

FAQs

With plenitude of features encompassing your daily and periodical aspects of fitness & wellness management, and ideal for all types of gyms, salons, fitness studios and spa’s. Wellyx is designed to adapt to the needs of all aspects of the fitness & wellness industry.

We keep things simple at Wellyx and offer simple to understand transparent pricing. Look at our pricing page for more information on our pricing plans.

Yes we do. Send us an email and we will be in touch to discuss.

You bet! you can switch plans at any time.

We extend our support through email, live chat, phone, online help material and video tutorials.

No. We do not tie you into a contract. You pay for your subscription for as long as you need it.

Call us or send us an email, a member of our team will be in touch to setup your account, and provide you with support, every step of the way.

In simple words, any and all. Wellyx users are located all over the globe and with ability to create tax rates, tax groups and other settings, you can use Wellyx in all regions.

Yes we do. Website integration is offered on all our plans, so you can sell your memberships, packages, classes, events and products online.

Yes we do. Speak to your account manager who can provide further information.

We have arranged heavy-duty, industry standard server and network architecture which ensures maximum uptime, data center security, other connections and firewalls. To prevent loss of data due to any unforeseen situation, this information is continually backed-up to secondary and tertiary systems hosted on Amazon & Microsoft different servers located across the continents.

Yes. We offer both a staff and customer app free of charge in all our packages. The apps are for both IOS and Android devices. We also offer custom app as an add on.

Wellyx is a web based solution built with the help of SaaS Technology. It requires an internet connection only. There is no need to install any software. All you need is a web browser and you’re ready to use.

Yes we do! Have a look at our enterprise page for more information

Our payments are processed through Stripe, GoCardless & Paytabs who offer competitive pricing and a worldwide reach.

We offer competitive merchant pricing in over 45 countries. Our platform accepts payments in credit card and ACH / direct debit. To find the rate for your country, please contact us.

Wellyx has integrated SMS text messages within our platform and allows the option of both sending and receiving SMS text messages in many countries. To find the rate for your country, please contact us.

Our system has been fully tested with Epson Tm-T88Vi Ethernet Printer. This can be purchased from Amazon or any reputable dealer. Wellyx will work with most network ready printers, speak to your account manager for more information.

Most cash registers will be compatible with Wellyx. Please confirm with your account manager prior to purchase or for recommendations.

Yes we do. Please have a look at our hardware page for more information or speak to your account manager.

Do you still have questions?

Do you still have unanswered questions? You can contact our call center.